Citizen's Charter is a document which represents a systematic effort to focus on the commitment of the Organisation towards its Citizens in respects of Standard of Services, Information, Choice and Consultation, Non-discrimination and Accessibility, Grievance Redress, Courtesy and Value for Money. This also includes expectations of the Organisation from the Citizen for fulfilling the commitment of the Organisation.
The unveiling ceremony of the Citizen's Charter took place at Guruvayoor depot on 13/11/2010 by Hon. Minister for Transport Sri. Jose Thettayil, in a public function.
Updated on: 13/11/2010 10:00:00 Hours